Communicating to Succeed

About the Author

Debbie Davidson, a team member with the Four County Labour Market Planning Board for 10 years, is currently a facilitator with the SAO connect2Skills program Hospitality and Tourism. Debbie is passionate about continuous learning and shares that enthusiasm with her students.

December 7, 2020

Communicating to Succeed

In the workplace strong communications skills will help us know what is expected of us at work and how we are to do it. We are also able to build trust and resolve differences with good communication skills. Good communication with superiors, colleagues, and staff is essential, no matter what industry you work in. And in today’s digital age we must know how to effectively convey and receive messages in person as well as via phone, email, and social media.

Effective communication is about more than just exchanging information. It’s about understanding the emotion and intentions behind the information which is expressed through body language. Nonverbal communication should reinforce what is being said, not contradict it. We connect better with others when we can understand and use nonverbal communication to express what we really mean.  This will also help us build better relationships at home and at work.

Being a good listener is one of the best ways to be a good communicator. Active listening involves paying close attention to what the other person is saying, asking clarifying questions, and rephrasing what the person says to ensure understanding.

Communication skills, both verbal and written, are in high demand. Employers are looking to hire people and provide opportunity for advancement to those who can foster good communication and exhibit good team working skills.  

Throughout the connect2SKILLS course we offer training and certifications to assist you in improving both communication skills and understanding your understanding of essential skills needed to succeed in the industries we serve.  

To learn more about the training that connect2SKILLS has to offer email or contact us through our social media channels or website.

Category: Blog

Topic: For Job Seekers